Shipping Policy

Thank you for shopping with us! We are committed to delivering your order as quickly and efficiently as possible.

Order Processing

• All orders are processed within 1–2 business days after your order is placed.

• Orders are processed Monday through Friday, excluding weekends and public holidays.

• Once your order has been processed and shipped, you will receive a confirmation email with your tracking information.

Shipping Times

International Shipping

• Estimated delivery time: 7–12 business days after your order has been shipped.

Please note that shipping times are estimates and may vary depending on your location, customs clearance, weather conditions, or carrier delays.

Shipping Costs

Shipping rates are calculated at checkout based on your destination and selected shipping method. Any free shipping promotions will be displayed during checkout.

Order Tracking

Once your order has shipped, you will receive a tracking number via email. Please allow 24–72 hours for tracking information to update.

Customs, Duties & Taxes

International orders may be subject to customs duties, taxes, or import fees imposed by your country's customs authorities. These charges are the responsibility of the customer and are not included in the purchase price or shipping cost.

Delays

While we strive to deliver every order within the estimated timeframe, unexpected delays caused by shipping carriers, customs inspections, severe weather, or other circumstances beyond our control may occur. We appreciate your patience and understanding.

Incorrect Shipping Information

Please ensure your shipping address is accurate before completing your order. We are not responsible for delays or lost packages resulting from incorrect or incomplete shipping information provided by the customer.

Lost or Damaged Packages

If your order arrives damaged or appears to be lost in transit, please contact us within 7 days of the expected delivery date. We will work with the shipping carrier to resolve the issue as quickly as possible.

Contact Us

If you have any questions regarding your order or our shipping policy, please contact our customer support team. We're happy to help!